You can now find Public Accounts by tapping the Public icon in the main menu on your Viber screen and start exploring the new feature! Violet’s Kitchen is a restaurant we created – not real (unfortunately) – to showcase what Public Accounts are all about. Your conversations with a Public Account will appear in your chat list so they are easily accessible and you can glide between them and all of the conversations you’re already having. With Public Accounts, you can now connect to businesses and brands with the same simplicity and convenience that you’re used to through Viber. To make that aspect of daily life easier and more efficient, we are introducing Public Accounts – an addition to the Viber family of features that offers a solution to all of your communications needs in one place – on Viber version 6.5 for iOS and Android. We’re also talking to brands and businesses – and whether we have a simple question about a product or a complicated customer service issue, we want to be able to reach them quickly.
But we’re not only communicating with the people we know or the people we have saved in our contacts. Our phones and, in particular, our messaging apps, connect us – more than any other ways and means of communication.
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